Customer Privacy Policy

Written on March 17, 2019

Updated on: March 29, 2021

1 Customer Privacy Policy

In order to provide our delivery service to our customers, Munchies uses various tools and systems to manage the delivery of orders. This includes tracking your device’s location and GPS even if you are not interacting with the application directly, in order to assist you in finding the nearby hub and finding the route details from your current location.

Background Location

When your background location is turned on, Munchies collects and saves data even when the app is not being used directly. This is done in order to calculate the time our delivery riders spend online, and to ensure our customers and fleet managers can track the order progress and the allocation of riders accordingly. Tracking the location is also important for the delivery riders as it assists them in tracking their own orders.